7 Days
Return window from delivery
5–7 Days
Refund processing time
Free
Pickup on eligible returns
Step by step
How a Return Works
Request a return
Go to Account → Orders, select the item, and choose 'Return item' within 7 days of delivery.
Pack it up
Pack the item in its original packaging with tags attached, along with the invoice copy.
Schedule pickup
We arrange a free pickup from your address, or you can drop it at your nearest courier point.
Refund issued
Once the item clears quality check, your refund is processed to the original payment method.
Please check before you return
Non-Returnable Items
- Innerwear and personal-use items
- Items marked 'Final Sale'
- Products without original tags or packaging
- Gift cards
Exchanges & Refund Method
Exchanges are subject to stock availability at the time your return is received. Refunds go back to your original payment method; for prepaid orders this typically reflects within 5–7 business days, depending on your bank. For Cash on Delivery orders, refunds are issued via bank transfer or store credit.
Need to know?
Returns FAQs
Yes. Products can be returned within 7 days of delivery, provided they meet the applicable return conditions and are in their original condition.
Once your returned item passes quality check, refunds are processed to your original payment method within 5–7 business days.
Exchanges are subject to stock availability at the time your return is received and inspected.
For Cash on Delivery orders, refunds are issued via bank transfer or store credit instead of the original payment method.
Still have questions?
We're here to help.
Need help with a specific order? Get in touch and we'll sort it out.
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